Privacy Policy

Last Updated: November 18, 2026

At FnAxiom, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent, software development, digital marketing, and technology consulting services.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number, company details)
• Project and business data (requirements, content, and data provided for AI agent development, software projects, or marketing campaigns)
• Messages and communications with our team and AI systems
• Billing information (processed securely through third-party payment processors)
• Profile information and preferences

1.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (features used, time spent, interaction patterns)
• Log data (access times, pages viewed, errors encountered)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our AI, software, and digital marketing services
• AI Processing: To design, train, and enhance the AI agents and automations we build for you
• Communication: To send you project updates, invoices, and respond to your inquiries
• Security: To detect, prevent, and address technical issues and fraudulent activities
• Analytics: To understand how users interact with our platform and improve user experience
• Compliance: To comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers (secure data storage)
• Payment processors (handling transactions)
• Messaging and automation platforms (for AI agent and workflow deployments)
• Analytics providers (understanding usage patterns)

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Periodic security audits and vulnerability assessments
• Data Backups: Regular encrypted backups to prevent data loss
• Compliance: Adherence to industry standards and regulations

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active account data: Retained while your account is active
• Billing and financial records: Retained for 7 years as required by applicable regulations
• Communication logs: Retained for 3 years for quality assurance
• Deleted account data: Securely deleted within 90 days of account closure

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Objection: Object to certain data processing activities

To exercise these rights, contact us at privacy@fnaxiom.com

7. AI Agents & Third-Party Platforms

Depending on your project, the AI agents and automations we build may integrate with third-party messaging, email, or workflow platforms. When you communicate with FnAxiom or interact with an AI agent we've deployed:

• Messages may be processed by the relevant third-party platform's infrastructure (subject to that platform's own privacy policy)
• We receive and process message content necessary to deliver, train, and improve the AI agent or automation
• Communication history is stored securely on our servers
• You can request deletion of your communication history at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve site performance and user experience
• Provide targeted content and features

You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification for material changes

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FnAxiom
Email: privacy@fnaxiom.com
Support: support@fnaxiom.com
Address: 4-13 B-1 A B, Kurinji Nagar,
Melaputheri, Nagercoil,
KK Dist, Tamil Nadu - 629001
India

13. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection laws and regulations in your jurisdiction.

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By using FnAxiom's services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.